For this integration to function, access to Salesforce's APIs are required. AThese APIs are vital to the communication between HG's integration and your Salesforce - enabling communication, matching, and data enrichment.
However, not all Salesforce editions include API access.
The following editions include API access and are immediately compatible with HG's Salesforce Connector integration:
- Enterprise Edition
- Unlimited Edition
- Developer Edition
- Performance Edition
The editions below do not include API access:
- Group Edition
- Essentials Edition
- Professional Edition (can be purchased as an add-on)
If you have a Professional Edition org, you can purchase the Web Services API plug-in through your Salesforce AE. This will enable your org to access the APIs that were not included in the base level if the edition, and is the only way to ensure compatibility between the Professional Edition and the integration.
The Web Services API plug-in is not available for Group or Essentials Edition Salesforce orgs. These editions are not compatible with HG's Salesforce Connector.